Guided Tours behind the Scenes
We offer guided tours which show you our Wunderland behind-the-scenes. The maximum number of participants per group is 6 people, so we recommend booking your tour tickets online via our website (you will receive a booking confirmation via email). Please note: Only book this tour this in case you understand German!
If you wish to book a tour in English, please do not book via internet. Instead, please call us in advance at the number shown below. We will do our best to schedule an English speaking Guide at the time and date you desire.
You don't have to pay in advance, but upon your arrival at the cashier's counter. Your reservation is binding. A cancellation can be made by phone or internet up until 2 hours before the tour starts. The cancellation link for a German tour is provided in your confirmation email.
You need to be at Wunderland at least 45 minutes before the tour starts, except for the first tour in the morning. Otherwise, about 20 minutes before the tour starts, your reservation will be automatically cancelled, in case you have not arrived, yet.
Due to space restrictions (maintenance aisles are quite narrow) we are unfortunately unable to allow persons weighing more than 120 kg, 265 lb respectively, (girth being the deciding factor, for example, a person of 1,60 meters (5'3'') height and 120 kg (265 lb) weight will experience serious space problems). Restrictions may also apply to impaired people, especially to those with limited mobility. The ability of guests to participate in the tour may be decided by our staff individually.
Call +49 (0)40 - 300 6 80 - 0 for more information and booking!